NIS Calling

NIS Calling - The Viewpoint of Our Program Participants

Authors: Sanja Dukić, Stefan Andrić, Katarina Kozina, Nikolina Golo, Tamara Ristović, Aleksandar Bursać 20.02.2020 • 15 min

Experience from the Selection Process

Sanja Dukić, Intern at the HR Service Group

The first thing that crosses our minds when it comes to the selection process and job interviews (internship) are performance anxiety, fear and insecurity. When I decided to apply for NIS Calling Program, I didn’t even think that my experience regarding the selection process would be so positive!

Sanja Dukić, Intern at the HR Service Group

During this process, I had two interviews – the first interview was with the recruiting officer, lovely Mrs. Slađana Kotrljanović, who was so easy-going and spontaneous in her approach that there was no room for my anxiety. The second interview was scheduled with my mentor. From the very start of the interview until the final days of my NIS Calling internship, I was very convinced that my mentor, Milan Ranđelović, is one of those people who made my experience in NIS remain among my most positive experiences. The interview was an opportunity for me to get my first impression and to see what my internship in NIS would look like. Likewise, I enjoyed the fact that I was given enough room to present myself and say things about me which I consider important. I expected that the results of my application would arrive in a week’s time. That same day, I received a phone call informing that I was accepted! My strongest impression of the selection process was positive approach and patience, which continued throughout the internship.

My First Week at the Company

Stefan Andrić, Intern at the Sector for Control and Managerial Reporting

The first week of internship – such an important period. My arrival to the large building, multitude of hurried people, what is it that awaits me inside?

When I think about it, and I did think that at the time, to me it seemed a true feat. In reality, it was totally the opposite 🙂 I spend my first day accompanied by my NIS Host who greeted me, cheered me up and offered me a warm welcome. Then, I was given a tour to get familiar with the building, where is what, where will I be seating and then, the most important element of all – the introduction to my team. Let me rephrase that – the smiling team of people who accepted me into their ranks as if I had been a member for quite some time. After that, I get introduced to plenty of things: Company’s organisational structure, sales channels (I found them very interesting because it was new for me to see the variety of business activities the Company is involved in), a lot of them in fact and, at first sight, seemed to me impossible to memorise them all. However, thanks to support from the team, things got much more clearer very soon. Many different and new things.
Stefan Andrić, Intern at the Sector for Control and Managerial Reporting

Every day, I left the company overwhelmed with impressions, eager to recount them to my friends and parents. My single most dominant impression, both during these first days and all the way until the end of my NIS Calling internship, is the positive energy which prevailed the office I worked in (where job duties with great responsibilities and heavy work load imminently bring about jokes and laughter), including hallways as well, and a large number of young employees who are to paint the real FUTURE of the Company.

My Mentor

Katarina Kozina, Intern at Key Customers Sales Sector

The very fact that I was assigned a job position in the Key Customers Sales Sector was a challenge as this position was not closely related to my education, but I soon realised how interesting this area actually was. The fact I would like to stress as important is that my mentor, and other members of the team as well, treated me as their equal from the very start. I would also like to point out the dedication which my mentor had for her role from day one.

Katarina Kozina, Intern at Key Customers Sales Sector

She remained opened and ready to answer all of my questions, and they were numerous. Her explanations were given with patience and in full detail – I liked that a lot. At the beginning, she instructed me on how our Sector operates, described the duties of her position as well as mine. Two weeks into my internship, I started performing certain duties on my own. This made me feel that I was contributing to the team effort. I have learnt a lot from her, for example, how to present offers and establish cooperation with new clients, how to create reports and other useful things, but what probably matters most for my future career is how to establish a good relationship of mutual collaboration with your teammates.

Why 320 Hours in 3 Months Meant a Lot to Me

Nikolina Golo, Intern at the HSE Group

As a student at the verge of getting the master diploma, I had my own vision of internship as the first major step into the new chapter of my professional career and vocational education. I believed that if I were given an opportunity to do my internship in a company, I would find that things are not as I imagined they would be and I was ready to give up whatever is necessary and to adjust for the greater good that such experience would provide for me.

The idea of internship adjusted to suit me was a true surprise for me. The benefits of such organisation of time may not be visible immediately due to other priorities involved. I only came to understand their true significance after some time pasted and certain events took place. I was not forced to cancel or postpone the sessions with my professor concerning my master paper due to the fact that they were scheduled in the midst of my working hours. I spent the holidays with my family and in my home town as I was also entitled to days of rest. I managed to attend all my classes which are part of the course for passing state examinations which are very important to me as these examinations are held only twice in a year.
Nikolina Golo, Intern at the HSE Group

The possibility of organising your time around your work and other commitments was a luxury I imagined until I realised that good organisation makes possible such a breakthrough for the student’s benefit.

My Contribution to Team

Tamara Ristović. Apprentice in Key Wholesale Buyers Sector

On the very first day at work after making acquaintance with my fellow-team members I felt a positive working atmosphere, which put me at ease immediately. Co-workers made me feel welcome and generously started sharing their skills and knowledge. It is their assistance that facilitated my grappling with the previously unknown job, greatest help coming from my mentor, Aleksandra Zobenica. All this enhanced my industriousness.

Tamara Ristović. Apprentice in Key Wholesale Buyers Sector

The most important period for my team starts in December and lasts until February, with an enormous workload coming from various projects under way. At that time, I was invariably there for them and assumed responsibility for daily chores and whatever came my way unexpectedly, facilitating the completion of sales orders and SAP operation to ensure smooth sales of crude oil and its products. The colleagues have recognised my efforts and demonstrated great respect and provided every support I could need and I was happy to contribute to the overall performance of my team, being its fresh member. I would like to recommend to anyone to enrol in the NIS calling apprenticeship. It is such a great joy to develop your skills and grow alongside your colleagues, while contributing to the success of great business results.

Things I Learnt and Will Apply throughout My Life

Aleksandar Bursać, Intern at Controlling and Planning Sector of the Refining Block

Every new beginning is difficult and demands from a person to leave his/her comfort zone. I am grateful for the experience because it helped me see through my weaknesses and also for the chance to acquire my first working experience in NIS of all companies.
Aleksandar Bursać, Intern at Controlling and Planning Sector of the Refining Block

I realised that though some assignments often appeared to be simple they could teach you a thing or two nevertheless. If you wish to become an expert in any area, as I strive to be, it is necessary to get familiar with the basic terms and issues, as elementary knowledge facilitates further progress. I have learnt that the progress is possible only if you do not hesitate to seek an advice from an experienced colleague, if you are not afraid of making a mistake but also if you ready to own such a mistake. Good mentor and agreeable working environment make the job a pleasure instead of strain. And finally, what is most important is being surrounded by people who will not obstruct your progress but will be supportive.